Terms of Service
Last updated: July 2nd, 2026
1. Agreement
These Terms of Service govern access to and use of the website located at https://veyah.studio and any related websites, applications, tools, products, subscriptions, digital downloads, design services, artificial intelligence features, designer matching services, and other services offered by Veyah Studio, operated by Veyah Design LLC.
Veyah Studio may modify these Terms from time to time by posting an updated version on the Website. Any such modifications shall be effective immediately upon posting unless some other effective date is expressly stated. You can view the most recent version of this Agreement at any time at https://veyah.studio/terms.
Please read these Terms carefully. By accessing the Website, creating an account, purchasing a product or subscription, uploading content, using any Services, or otherwise interacting with Veyah Studio, the User agrees to be bound by these Terms of Service and any applicable Subscription Terms, Privacy Policy, product descriptions, checkout terms, and other policies referenced herein, collectively referred to as the “Terms.”
If the User does not agree to these Terms, the User must not access or use the Website or Services.
For purposes of these Terms:
“Veyah Studio,” “Veyah,” “Company,” “we,” “our,” or “us” means Veyah Studio, operated by Veyah Design LLC.
“User,” “you,” or “your” means any person or entity that accesses the Website, creates an account, purchases a product or subscription, uploads content, or uses the Services.
“AI-Generated Content” means any output, image, concept, room edit, mood board, written recommendation, style analysis, design suggestion, product recommendation, or other content generated, assisted, modified, or enhanced using artificial intelligence, automation, algorithms, or machine-learning tools.
“Website” means https://veyah.studio and any related web pages, applications, portals, dashboards, or digital experiences operated by Veyah Studio.
“Services” means all services, platforms, tools, products, subscriptions, digital downloads, design-related outputs, and features provided by Veyah Studio, including but not limited to:
- AI Mood Boards
- Room Edit
- Vibe Check
- Layout Playbooks
- The Veyah Edit
- Design Match
- Style quizzes, style blueprints, design guidance, and product recommendations
- User dashboards, saved edits, shopping lists, and related account features
- Any other products, tools, or services Veyah Studio may develop, test, release, modify, or discontinue in the future
“User Submissions” means any content, information, files, photos, images, floor plans, inspiration images, product photos, text, preferences, quiz responses, comments, messages, or other materials submitted, uploaded, entered, or provided by the User through the Website or Services.
2. Eligibility
You must be at least eighteen (18) years old or the age of majority in your jurisdiction, whichever is greater, to create an account or use the Services. By using the Services, you represent and warrant that you meet these eligibility requirements and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a business or other legal entity, you represent that you have authority to bind that entity to these Terms.
3. User Terms of Service
These Terms apply to all Users of the Website and Services.
Veyah Studio may modify, suspend, discontinue, or terminate any aspect of the Website or Services at its sole discretion. In the event of material changes, Veyah Studio may notify Users by email, account notice, or prominent Website notice. Unplanned downtime, interruptions, maintenance, errors, or delays may occur without notice.
Veyah Studio reserves the right to update these Terms from time to time. The updated Terms will be effective when posted, unless otherwise stated. Continued use of the Website or Services after changes are posted constitutes acceptance of the updated Terms.
4. Acceptable Use
Users must use the Website and Services lawfully, responsibly, and in accordance with these Terms. Users shall not:
- Infringe, misappropriate, or violate any intellectual property, privacy, publicity, proprietary, or other rights
- Upload or submit illegal, offensive, harmful, misleading, defamatory, obscene, or unlawful content
- Harass, threaten, abuse, impersonate, or defraud any person or entity
- Disseminate malware, spam, unauthorized promotions, phishing attempts, or malicious code
- Attempt to gain unauthorized access to the Website, Services, systems, accounts, or data
- Scrape, copy, reverse engineer, decompile, disassemble, or otherwise attempt to extract source code, models, logic, or proprietary technology
- Disrupt, interfere with, overload, or damage the Website, Services, servers, networks, or other Users' access
- Use the Services to generate or distribute unlawful, harmful, infringing, deceptive, or abusive content
- Use the Services in a way that violates applicable laws, third-party rights, or these Terms
Veyah Studio may suspend or terminate access to the Services for any violation of this section.
5. Electronic Communications
By creating an account, purchasing a Service, or otherwise interacting with Veyah Studio electronically, you consent to receive communications from us electronically, including emails, in-app notifications, and other electronic notices. You agree that such communications satisfy any legal requirement that communications be in writing.
6. Relationship Between User and Veyah Studio
Nothing in these Terms is intended to, or shall be deemed to, establish any partnership, joint venture, agency, fiduciary, employment, contractor, or representative relationship between the User and Veyah Studio. Neither party has authority to bind or make commitments on behalf of the other.
Veyah Studio's obligations are limited to providing the Services as described in these Terms, applicable product descriptions, subscription terms, checkout pages, or written service descriptions. Veyah Studio is not an agent, contractor, architect, engineer, builder, installer, purchaser, vendor, or legal representative of the User.
7. Scope of Services, Deliverables, and Revisions
The scope of each Service is defined by the applicable product description, subscription plan, checkout page, order confirmation, written service description, or in-platform explanation presented at the time of purchase or use.
Depending on the Service selected, deliverables may include digital concepts, style guidance, visualizations, AI-Generated images, mood boards, room edits, product suggestions, written feedback, downloadable guides, designer review, shopping links, or designer matching support.
Unless expressly stated otherwise, purchases and subscriptions do not include:
- Unlimited revisions
- Custom sourcing beyond the stated product scope
- Procurement or purchasing management
- Order placement or tracking
- Contractor coordination
- Vendor management
- Installation support
- In-person services
- Architectural drawings
- Construction documents
- Permit drawings
- Engineering, structural, electrical, plumbing, or code-compliance review
- Project management or construction administration
Any additional work, revisions, upgrades, custom requests, or changes beyond the applicable Service scope may require a separate purchase, subscription upgrade, written approval, or additional fee at Veyah Studio's discretion.
Veyah Studio may decline requests that are outside the scope of the selected Service, technically infeasible, unlawful, unsafe, or inconsistent with these Terms.
We may use artificial intelligence, machine learning, and automated technologies to personalize your experience based on information such as your design preferences, project history, feature usage, interactions with the Services, and other information described in our Privacy Policy.
8. AI-Generated Content Disclaimer
The User acknowledges that some of the Services incorporate and use artificial intelligence, automation, algorithms, machine-learning tools, or third-party AI providers and other emerging technologies that may generate inaccurate, incomplete, inconsistent, outdated, or unexpected results.
The User understands and agrees that all AI-Generated Content, product recommendations, room visualizations, layouts, mood boards, design concepts, style analyses, product suggestions, style recommendations, written guidance, or other design-related outputs are intended solely to assist with design inspiration and decision-making and are not a substitute for independent judgment or the advice of qualified professionals.
AI-Generated Content may be inaccurate, incomplete, inconsistent, unrealistic, visually approximate, outdated, or unsuitable for a User's specific space, measurements, lighting, layout, materials, budget, site conditions, building requirements, product availability, or installation needs.
Veyah Studio does not guarantee that AI-Generated Content will be accurate, error-free, unique, non-infringing, complete, suitable for a specific purpose, or consistent across multiple generations or edits. Because artificial intelligence systems generate content based upon patterns and probabilities, similar or identical outputs may be generated for other Users. Veyah Studio does not guarantee exclusivity or uniqueness of AI-Generated Content.
By using the Services, the User voluntarily assumes all risks associated with relying on AI-Generated Content, including without limitation decisions relating to product purchases, renovations, construction, installations, measurements, budgeting, contractor selection, code compliance, safety, accessibility, and design implementation.
Human Review. AI-Generated content is intended to supplement and not replace the User's independent judgment and decision-making. Users are responsible for independently reviewing all AI-Generated Content before making purchases, hiring contractors, modifying a space, installing products, relying on recommendations, or taking any action based on the Services.
Regulatory Compliance. Veyah Studio may modify the Services, AI functionality, data practices, or these Terms as reasonably necessary to comply with changes in applicable law, regulation, governmental guidance, or industry standards relating to artificial intelligence, privacy, cybersecurity, consumer protection, or digital services.
9. No Architectural, Engineering, Construction, or Code Advice
The Services are intended for interior design inspiration, styling, visualization, planning, product discovery, and design decision support only.
Veyah Studio does not provide architectural, engineering, structural, electrical, plumbing, construction, code-compliance, permitting, accessibility, safety, or legal advice. The Services do not replace the judgment of licensed professionals, contractors, installers, architects, engineers, electricians, plumbers, building officials, or other qualified experts.
Users are solely responsible for consulting appropriate professionals before making structural changes, renovations, installations, electrical or plumbing modifications, code-sensitive decisions, accessibility modifications, or purchases requiring field verification.
Users acknowledge that failure to consult appropriate professionals or to follow housing and building local code and ordinance may result in property damage, personal injury, death, code violations, or other adverse consequences.
10. Measurements, Fit, Scale, and Installation Responsibility
Product recommendations, layouts, room edits, mood boards, renderings, visualizations, and design suggestions are approximate and should not be relied upon as exact measurements, construction documents, installation instructions, or guarantees of fit.
Users are solely responsible for verifying all dimensions, measurements, clearances, scale, site conditions, building rules, delivery access, assembly requirements, installation requirements, product specifications, finishes, materials, lead times, and compatibility before purchasing, installing, arranging, or modifying any product or space.
Veyah Studio is not responsible for products that do not fit, colors or finishes that vary from screen representations, product substitutions, vendor errors, delivery issues, installation problems, or decisions made without appropriate field verification.
11. Product Recommendations and Third-Party Purchases
Veyah Studio may provide product recommendations, shopping suggestions, links, affiliate links, vendor information, retailer references, or third-party product content.
Veyah Studio does not manufacture, sell, ship, deliver, install, warrant, inspect, or control third-party products or services unless expressly stated in writing. Product pricing, availability, dimensions, finishes, materials, quality, lead times, shipping terms, return policies, warranties, and vendor policies may change without notice.
Users are responsible for reviewing all product details, specifications, seller terms, shipping policies, return policies, warranties, and purchase terms directly with the applicable retailer, vendor, marketplace, or third-party provider before making any purchase.
Veyah Studio is not responsible for third-party product defects, delays, recalls, misrepresentations, substitutions, quality issues, damages, vendor errors, shipping problems, returns, refunds, or customer service disputes.
12. Affiliate Disclosure
Some links, product recommendations, shopping suggestions, or product features may include affiliate links. This means Veyah Studio may earn a commission or other compensation if a User clicks a link, purchases a product, or takes another qualifying action through an affiliate link, at no additional cost to the User.
Affiliate relationships do not guarantee product availability, pricing, quality, suitability, performance, or endorsement by Veyah Studio beyond the design-related recommendation provided through the Services.
Users remain responsible for evaluating whether any product or vendor is appropriate for their needs before purchasing.
13. User-Uploaded Images and Materials
Users are solely responsible for all User Submissions uploaded, submitted, entered, or provided through the Website or Services.
By submitting User Submissions, including without limitation photos, room images, floor plans, inspiration images, product photos, text, quiz responses, or other materials, the User represents and warrants that:
- The User owns or has all necessary rights, licenses, permissions, and consents to submit and use the materials
- The User Submissions do not infringe, misappropriate, or violate any intellectual property, privacy, publicity, contractual, or other rights of any third party
- The User Submissions do not contain unlawful, harmful, misleading, defamatory, offensive, or unauthorized content
- The User has obtained any required permission from people, property owners, photographers, designers, vendors, or other rights holders whose rights may be implicated by the User Submissions
By submitting User Submissions, the User grants Veyah Studio a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, modify, process, analyze, display, transmit, secure, back up, troubleshoot, detect fraud, comply with legal obligations, and otherwise use the User Submissions solely as needed to provide, operate, maintain, support, and improve the Services, subject to the Privacy Policy and applicable law.
Users agree to indemnify and hold harmless Veyah Studio from any claims, damages, liabilities, losses, costs, or expenses arising out of or related to User Submissions.
14. Privacy and Data Protection
Veyah Studio processes personal data in accordance with its Privacy Policy and applicable data protection laws.
Users acknowledge that the Services may involve the collection, storage, processing, transmission, or use of account information, contact information, payment-related information, quiz responses, User Submissions, usage data, uploaded images, and other information necessary to provide and improve the Services.
Veyah Studio may use third-party providers for hosting, payment processing, analytics, email communications, image storage, AI processing, customer support, and related business operations. Use of such third-party providers is subject to the Privacy Policy and applicable third-party terms.
Users are responsible for ensuring that any information or materials they submit are accurate and lawfully provided.
15. Account Security
Users are responsible for maintaining the confidentiality of their login credentials and for all activity that occurs under their account.
Users agree to use accurate account information, keep login credentials secure, and promptly notify Veyah Studio of any unauthorized access, suspected breach, or security concern.
Veyah Studio is not responsible for losses resulting from unauthorized account access caused by a User's failure to safeguard credentials, devices, or account information.
16. Third-Party Services
Veyah Studio may provide links to, integrate with, rely on, or allow interaction with third-party websites, platforms, software, payment processors, retailers, vendors, social networks, advertising networks, data stores, cloud hosts, AI providers, image processors, analytics tools, email providers, and other external services.
Veyah Studio is not responsible for the content, accuracy, security, availability, policies, performance, acts, omissions, or practices of third-party Services. Use of third-party Services is at the User's own risk and may be governed by separate third-party terms and privacy policies.
Veyah Studio depends on third-party providers, including without limitation cloud hosts, network carriers, data centers, software vendors, payment processors, and AI providers, to make portions of the Services available. Veyah Studio is not liable for failures, delays, interruptions, errors, outages, data loss, or performance issues caused by third-party Services.
17. Design Match and Independent Designers
Veyah Studio may offer designer matching, referrals, introductions, directories, profiles, recommendations, or related services through Design Match or similar features.
Unless expressly stated otherwise, independent designers, consultants, contractors, vendors, or third-party professionals are not employees, agents, partners, or representatives of Veyah Studio.
Any services provided by independent designers or third-party professionals may be governed by separate agreements between the User and the applicable provider. Veyah Studio is not responsible for the acts, omissions, advice, deliverables, timelines, pricing, communications, contracts, recommendations, performance, negligence, disputes, or business practices of independent designers or third-party professionals.
Veyah Studio does not guarantee that any designer, consultant, contractor, vendor, or professional will be available, qualified, licensed, insured, responsive, suitable, or appropriate for a User's specific needs. Users are responsible for conducting their own due diligence before hiring or working with any third party.
18. Beta and Experimental Features
Veyah Studio may offer beta, preview, experimental, early-access, or newly released features from time to time.
Such features may be incomplete, inaccurate, unavailable, interrupted, modified, discontinued, or changed at any time. Beta and experimental features are provided “as is” and without warranties of performance, accuracy, availability, reliability, or continued availability.
Users acknowledge that beta or experimental features may produce unexpected results and should not be relied upon for final decisions without independent review.
Beta features may collect additional diagnostic information as described in the Privacy Policy.
19. Intellectual Property
All intellectual property related to the Website and Services, including without limitation software, technology, design, branding, logos, trade names, copy, images, graphics, interface design, workflows, prompts, product structure, tools, templates, downloads, databases, visual systems, and other proprietary materials, is owned by Veyah Studio or its licensors. The Service is protected by copyright, trademark, and other laws.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
Except as expressly permitted by these Terms, Users may not:
- Modify, translate, copy, reproduce, distribute, or create derivative works based on the Website or Services
- Reverse engineer, decompile, disassemble, scrape, or attempt to extract source code, prompts, models, systems, databases, workflows, or proprietary logic
- Use automated means to query the Services, benchmark AI models, harvest datasets, or otherwise attempt to analyze or replicate the Services
- Sell, sublicense, assign, rent, lease, transfer, or commercially exploit the Website, Services, or related materials
- Remove, alter, or obscure any copyright, trademark, attribution, or proprietary notices
- Use the Service to train competing AI models
- Use Veyah Studio's name, logos, branding, or materials without prior written permission
Subject to compliance with these Terms and payment of any applicable fees, Veyah Studio grants Users a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purpose.
20. Digital Products
Unless expressly stated otherwise, all digital products, downloadable materials, templates, guides, design playbooks, AI-Generated downloads, style guides, digital assets, and other digital content made available through the Services (collectively, “Digital Products”) are licensed, not sold.
Subject to these Terms and payment of all applicable fees, Veyah Studio grants the User a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to access, download, and use the applicable Digital Products solely for the User's personal or internal business purposes.
All rights, title, and interest, including without limitation all copyrights, trademarks, trade secrets, patents, database rights, and other intellectual property rights in the Digital Products, remain exclusively owned by Veyah Studio or its licensors.
The User may not reproduce, distribute, publicly display, modify, create derivative works from, sell, sublicense, rent, lease, share, or otherwise commercially exploit any Digital Product without Veyah Studio's prior written consent.
Digital Products are provided on an “AS IS” and “AS AVAILABLE” basis. Veyah Studio makes no representation or warranty that any Digital Product will be uninterrupted, error-free, compatible with every device or software environment, or suitable for every User or intended purpose.
21. Ownership and Use of Outputs
Subject to payment in full and compliance with these Terms, Veyah Studio grants the User a perpetual, worldwide, non-exclusive license to use AI-Generated deliverables for the User's personal or internal business purposes.
Veyah Studio retains ownership of its underlying software, tools, templates, workflows, designs, systems, prompts, brand assets, methodologies, and proprietary materials used to create or provide the Services, including without limitation all pre-existing materials, software, templates, prompts, workflows, AI models, methodologies, know-how, frameworks, design systems, libraries, trade secrets, and other intellectual property developed independently of the Client or used generally in the operation of its business (“Background IP”). No ownership of Background IP is transferred to the Client.
Users may not resell, redistribute, sublicense, represent that Veyah Studio's proprietary materials are their own, or commercially exploit Veyah Studio outputs, templates, downloads, or materials unless expressly authorized in writing.
Users acknowledge that AI-Generated Content may not be unique and that similar or identical outputs may be generated for other Users.
Veyah Studio uses commercially reasonable efforts to generate original work product and to configure any third-party generative AI tools in accordance with applicable licensing terms. However, because AI systems are probabilistic and may generate similar or overlapping outputs, Veyah Studio does not represent or warrant that any AI-assisted deliverable will be unique, copyrightable, non-infringing, or free from third-party claims.
22. Confidentiality
Both parties agree to maintain the confidentiality of non-public, proprietary, confidential, or sensitive information received from the other party in connection with the Services.
Veyah Studio will take reasonable steps to prevent unauthorized disclosure of User confidential information, except as required by law, allowed by the Privacy Policy, necessary to provide the Services, or permitted under these Terms.
This obligation survives termination of the User's account or use of the Services.
23. Warranties by User
The User represents and warrants that:
- The User has the right and capacity to enter into and be bound by these Terms
- The User will comply with all applicable laws regarding use of the Website and Services
- The User will provide accurate and lawful information
- The User owns or has permission to submit all User Submissions
- The User will not use the Website or Services for unlawful, harmful, infringing, deceptive, or abusive purposes
- The User will review all outputs, recommendations, and product information before relying on them
24. Disclaimers
The Website and Services are provided “as is” and “as available.” To the fullest extent permitted by law, Veyah Studio disclaims all representations, warranties, and conditions, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, quiet enjoyment, uninterrupted operation, error-free operation, availability, reliability, suitability, and results.
Veyah Studio does not warrant that:
- The Website or Services will be uninterrupted, secure, timely, error-free, accurate, or available at all times
- AI-Generated Content will be accurate, realistic, complete, unique, non-infringing, or suitable for a User's specific needs
- Any design recommendation, product suggestion, room edit, mood board, layout, or visualization will achieve a desired result
- Any third-party product, vendor, retailer, designer, contractor, or service provider will perform as expected
- Any products recommended through the Services will remain available, affordable, appropriate, safe, or accurate in specification
Users use the Website and Services at their own risk.
Availability. While Veyah Studio strives to maintain reliable, secure, and uninterrupted access to the Website and Services, we do not guarantee that the Services will be available at all times, free from interruptions, delays, errors, or defects. Veyah Studio does not provide any service-level agreement (SLA) unless expressly agreed in writing.
Veyah Studio reserves the right, at any time and without liability, to modify, suspend, discontinue, remove, replace, or limit any feature, functionality, product, subscription, AI model, integration, content, or portion of the Services, temporarily or permanently, with or without notice, except where notice is required by applicable law.
Maintenance. From time to time, the Services may be unavailable or interrupted due to scheduled maintenance, emergency maintenance, software updates, security enhancements, system upgrades, bug fixes, capacity constraints, internet or telecommunications failures, cloud service interruptions, third-party provider outages, equipment failures, cyber incidents, or other events beyond Veyah Studio's reasonable control.
Interruptions. Users acknowledge that temporary interruptions, degraded performance, maintenance windows, software updates, or outages do not constitute a breach of these Terms and, except where required by applicable law, do not entitle the User to refunds, credits, damages, or other compensation.
25. Limitation of Liability
To the maximum extent permitted by law, Veyah Studio and its affiliates, owners, officers, directors, employees, contractors, licensors, suppliers, service providers, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, business opportunities, savings, use, reputation, or other intangible losses arising out of or related to the Website, Services, AI-Generated Content, User Submissions, product recommendations, third-party services, or these Terms.
Without limiting the foregoing, Veyah Studio shall not be liable for any damages, losses, costs, or claims arising out of or relating to:
- AI-Generated Content that is inaccurate, incomplete, misleading, outdated, inconsistent, unrealistic, or otherwise unsuitable for a User's specific circumstances
- Hallucinations, fabricated information, incorrect measurements, incorrect product recommendations, inaccurate visualizations, or other errors generated by artificial intelligence
- User reliance upon AI-Generated Content without independent verification or consultation with qualified professionals
- Decisions to purchase products, hire designers, contractors, installers, architects, engineers, electricians, plumbers, or other third parties based upon AI-Generated Content or recommendations available through the Services
- Product availability, pricing, specifications, dimensions, colors, finishes, compatibility, installation requirements, or information supplied by third parties
- Errors, omissions, interruptions, outages, delays, model changes, service degradation, discontinued features, or other issues attributable to third-party AI providers, cloud hosting providers, payment processors, internet service providers, or other third-party services
- Any unauthorized access to or alteration of User Content or User Submissions resulting from circumstances beyond Veyah Studio's reasonable control
- Any actions or omissions by independent designers, contractors, vendors, retailers, installers, consultants, or other third parties introduced through or referenced by the Services
To the maximum extent permitted by law, Veyah Studio's total aggregate liability for any claim arising out of or related to the Website, Services, or these Terms shall not exceed the greater of (i) One Thousand U.S. Dollars (US $1,000), or (ii) the total Fees actually paid by the User to Veyah Studio during the twelve (12) months immediately preceding the event giving rise to the claim.
Nothing in these Terms limits or excludes liability for:
- Death or personal injury caused by Veyah Studio's negligence
- Fraud or fraudulent misrepresentation
- Gross negligence or willful misconduct
- Any liability that cannot be limited or excluded under applicable law
Some jurisdictions do not allow certain limitations or exclusions of liability, so some of the above limitations may not apply to certain Users.
26. Indemnification
The User agrees to indemnify, defend, and hold harmless Veyah Studio and its affiliates, owners, officers, directors, employees, contractors, licensors, suppliers, service providers, and agents from and against all claims, demands, actions, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:
- The User's breach of these Terms
- Infringement or alleged infringement of any intellectual property rights
- The User's violation of applicable law or third-party rights
- User Submissions
- The User's misuse of the Website or Services
- The User's reliance on AI-Generated Content, product recommendations, room edits, visualizations, or design suggestions without independent review
- Purchases, installations, modifications, or decisions made by the User based on the Services
- Disputes between the User and third-party designers, vendors, retailers, contractors, installers, or service providers
Veyah Studio reserves the right to assume the exclusive defense and control of any matter subject to indemnification, and the User agrees to cooperate with Veyah Studio's defense of such claims.
27. Payments
Fees. Certain Services offered through the Website may require payment of one-time fees, recurring subscription fees, usage-based fees, AI usage credits, or other charges (collectively, “Fees”). By purchasing or subscribing to a paid Service, the User agrees to pay all applicable Fees, taxes, and other charges disclosed at the time of purchase. Unless otherwise expressly stated, all Fees are quoted and payable in U.S. Dollars (USD).
Authorization to Charge. By providing a payment method, the User authorizes Veyah Studio and its third-party payment processors to charge the designated payment method for all applicable Fees, recurring subscription charges, taxes, upgrades, overage charges, renewals, and any other amounts incurred in connection with the User's account.
Payment Processing. Payment processing services are provided by independent third-party payment processors, including without limitation Stripe. Veyah Studio does not collect or store complete payment card information. All payment transactions are subject to the applicable payment processor's terms, conditions, and privacy policy.
Automatic Renewal. Unless otherwise disclosed at the time of purchase, subscription Services automatically renew at the end of each billing period until canceled by the User. By purchasing a subscription, the User expressly authorizes recurring charges to the designated payment method at the then-current subscription rate, together with applicable taxes and fees, until the subscription is canceled in accordance with these Terms.
Pricing Changes. Veyah Studio reserves the right to modify pricing, subscription plans, AI usage limits, included features, storage limits, or billing terms at any time. Material pricing changes applicable to recurring subscriptions will take effect no earlier than the next renewal period following reasonable advance notice, where required by applicable law.
Taxes. Unless otherwise stated, Fees do not include applicable sales, use, value-added, goods and services, withholding, or similar taxes. The User is responsible for paying all applicable taxes associated with purchases made through the Services.
Failed Payments. If any payment cannot be successfully processed, Veyah Studio may attempt to reprocess the payment; suspend or restrict access to paid Services; downgrade the User's subscription; revoke access to Digital Products or premium features; or assess any permitted late fees or collection costs where allowed by law. The User remains responsible for all outstanding Fees incurred prior to cancellation or termination.
Chargebacks. Users agree to contact Veyah Studio to attempt to resolve any billing dispute before initiating a chargeback or payment dispute with their financial institution. Initiating a fraudulent or unwarranted chargeback may constitute a material breach of these Terms.
Promotional Pricing. Promotional pricing, discounts, coupons, referral credits, introductory offers, free trials, or other incentives are offered at Veyah Studio's sole discretion and may be modified or withdrawn at any time. Should the User cancel, they will lose any promotional pricing that may have been applied at the time of original purchase.
Billing Questions. Questions regarding billing, invoices, subscriptions, payment methods, or charges should be directed to support@veyah.studio as soon as reasonably practicable after the applicable charge appears.
28. Cancellation
Users may cancel a subscription at any time before the applicable Renewal Date to avoid charges for the next billing cycle. Cancellations must be made through account settings or by contacting support, and are effective upon written confirmation or account confirmation.
Except where required by applicable law or expressly stated otherwise at the time of purchase, payments are non-refundable, including without limitation payments for unused Services, partial billing cycles, annual plans, subscriptions, digital downloads, dissatisfaction with the Services, unused features, delays, or failure to use purchased Services.
Early cancellations of annual plans do not qualify for pro-rated refunds unless required by applicable law.
Subscriptions purchased at discounted rates, through promotions, coupons, or limited-time offers, are strictly non-refundable unless required by applicable law.
Charges incurred when converting from a free trial to a paid subscription are final and non-refundable unless required by applicable law.
29. Refunds
Refunds will be provided only where required by applicable law or expressly approved by Veyah Studio in writing.
Refunds will not be provided for downtime, maintenance, technical issues, dissatisfaction with features, delays, third-party interruptions, AI output variability, product availability changes, or events beyond Veyah Studio's control.
The Renewal Date is the calendar day corresponding to the original purchase date, recurring monthly or annually, as selected by the User. Unless otherwise stated, renewals occur automatically at 12:00 AM Central Time on the Renewal Date.
All payments are final. Unauthorized chargebacks violate these Terms. Veyah Studio may suspend or terminate the User's account and contest chargebacks with proof of agreement, purchase, access, and service usage.
30. Trial Consent and Marketing Communications
By opting in during registration for a free trial, waitlist, account creation, purchase, or other signup process, Users may agree to receive product-related emails, SMS messages, calls, or other communications from Veyah Studio.
Users may opt out of marketing communications at any time through unsubscribe links or by contacting support@veyah.studio. Opting out of marketing communications does not affect essential transactional, legal, security, billing, account, or service-related communications.
31. Termination and Suspension
Veyah Studio may suspend or terminate a User's access to the Website or Services, with or without notice, if Veyah Studio determines that the User has violated these Terms, created risk for Veyah Studio or other Users, engaged in unlawful conduct, failed to pay required fees, submitted improper content, misused the Services, or created operational, legal, security, or reputational concerns.
Upon termination, the User's right to access the Website and Services ceases immediately. Veyah Studio may delete, restrict, or retain account information and User Submissions in accordance with its Privacy Policy, legal obligations, and business needs.
Termination does not relieve the User of any payment obligations incurred before termination.
32. Email, SMS, and Marketing Communications
You may receive communications from Veyah Studio when you create an account, make a purchase, subscribe to a service, sign up for a waitlist, request a free trial, enter your email address, opt into a promotion, or otherwise interact with us.
We may send:
- Transactional emails
- Account notices
- Billing and subscription notices
- Security alerts
- Customer support messages
- Product updates
- Marketing emails, where permitted by law
- SMS messages, where permitted by law and with consent where required
Marketing emails will include an unsubscribe option. You may opt out of marketing communications at any time by using the unsubscribe link or contacting support@veyah.studio. Opting out of marketing communications does not prevent us from sending transactional, legal, billing, security, account, or service-related communications.
We do not intend to send marketing SMS messages unless permitted by law and, where required, with your consent. Message and data rates may apply if SMS is used.
33. DMCA — Notice and Procedure for Claims of Copyright Infringement
In accordance with the Digital Millennium Copyright Act, Veyah Studio will respond expeditiously to clear notices of alleged copyright infringement. As part of our response, we may remove or disable access to material claimed to be infringing.
Notice of Infringing Material. If you are a copyright owner, or authorized to act on behalf of an owner, and believe that your work has been copied in a way that constitutes copyright infringement, please provide Veyah Studio's designated copyright agent with the following information:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- Identification in sufficient detail of the copyrighted work that you believe has been infringed;
- Identification of the material that you claim is infringing and information reasonably sufficient to permit Veyah Studio to locate the material;
- Your contact information, including a name, address, telephone number, and email address;
- A statement that you have a good faith belief that use of the copyrighted materials is not authorized by the copyright owner, its agent, or the law; and
- A statement, under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or are authorized to act on behalf of the owner.
Send the notice to:
Email: support@veyah.studio
Postal Mail:
Veyah Studio
3835 N Ashland Ave, Apt 4N
Chicago, IL 60613
Counter Notice. To file a counter notification, provide a written communication that: identifies the specific URLs of material that Veyah Studio has removed or disabled; provides your name, address, telephone number, email address, and a statement that you consent to the jurisdiction of Federal District Court for your judicial district; includes a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of a mistake or misidentification; and is signed by you.
Repeat Infringers. Repeated copyright infringement can result in account termination.
34. Force Majeure
Veyah Studio shall not be liable for delays or failures resulting from causes beyond its reasonable control, including without limitation acts of God, natural disasters, governmental actions, labor disputes, internet outages, cyberattacks, failures of third-party providers, telecommunications failures, cloud service interruptions, AI provider outages, pandemics, civil unrest, or power failures.
35. Reviews
Veyah Studio may permit Users to submit reviews, ratings, comments, photographs, or other content regarding the Services, products, independent designers, third-party providers, or their experiences (collectively, “Reviews”). By submitting a Review, the User represents and warrants that:
- The Review reflects the User's honest opinions and actual experience;
- The Review is truthful, accurate, and not misleading;
- The User has not been compensated to submit the Review unless such compensation is clearly disclosed;
- The Review does not violate any law or the rights of any third party; and
- The Review does not contain defamatory, harassing, threatening, obscene, fraudulent, or otherwise unlawful content.
By submitting a Review, the User grants Veyah Studio a perpetual, worldwide, irrevocable, non-exclusive, transferable, sublicensable, royalty-free license to use, reproduce, modify, publish, display, distribute, adapt, translate, create derivative works from, and otherwise exploit the Review in connection with the operation, promotion, improvement, and marketing of the Services, in any media now known or later developed, subject to applicable privacy laws.
Veyah Studio reserves the right, but not the obligation, to monitor, edit, refuse to publish, remove, or disable access to any Review at any time if Veyah Studio reasonably believes the Review violates these Terms, applicable law, or the rights of another person.
36. Marketing Testimonials
If the User voluntarily submits or authorizes Veyah Studio to use a testimonial, review, success story, before-and-after image, project photograph, quote, video, social media post, or other promotional content (collectively, “Testimonials”), the User grants Veyah Studio a perpetual, worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, publish, display, distribute, edit, adapt, translate, create derivative works from, and otherwise use the Testimonial in any media or format now known or later developed for advertising, marketing, promotional, educational, investor, recruiting, public relations, or other lawful business purposes.
Nothing in this Section obligates the User to provide a Testimonial. Unless otherwise agreed in writing, Users will not receive compensation, royalties, or other payment for the use of Testimonials. Users may revoke permission for future use of a Testimonial by submitting a written request to support@veyah.studio. Revocation will apply prospectively and will not require Veyah Studio to recall or remove materials already published prior to receipt of the request, unless required by applicable law.
37. Feedback
If a User voluntarily submits Feedback (comments, ideas, feature requests, suggestions, recommendations, bug reports, or product concepts), the User acknowledges and agrees that:
- Submission of Feedback is entirely voluntary;
- Veyah Studio is under no obligation to maintain the Feedback in confidence;
- The User is not entitled to compensation, royalties, attribution, or any other payment for the Feedback; and
- Veyah Studio may use, modify, disclose, reproduce, publish, distribute, commercialize, implement, or otherwise exploit the Feedback for any lawful purpose without restriction or further permission.
To the extent the User retains any intellectual property rights in the Feedback, the User hereby irrevocably assigns to Veyah Studio all right, title, and interest in and to such Feedback, including all associated intellectual property rights, to the fullest extent permitted by applicable law.
38. Dispute Resolution; Mandatory Good-Faith Mediation
Good-Faith Resolution. The parties agree to make a good-faith effort to resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Website, the Services, AI-Generated Content, subscriptions, purchases, or the relationship between the parties (each, a “Dispute”) through informal discussions before initiating any formal legal proceeding. A party seeking to resolve a Dispute must first provide written notice to the other party describing the nature of the Dispute and the requested resolution. The receiving party shall have thirty (30) days to respond.
Mandatory Mediation. If the parties are unable to resolve the Dispute through informal discussions, the parties agree to participate in confidential, non-binding mediation before filing any lawsuit, except as otherwise provided in these Terms. Unless otherwise agreed by the parties, the mediation shall be administered by a mutually agreed-upon mediator or mediation service located in Cook County, Illinois. The parties shall cooperate in good faith in selecting a mediator and scheduling the mediation as promptly as reasonably practicable. Unless otherwise agreed or ordered by the mediator, each party shall bear its own attorneys' fees and costs, and the parties shall share the mediator's fees and administrative costs equally.
Exceptions. Nothing in this Section prevents either party from: seeking temporary, preliminary, or permanent injunctive or equitable relief to protect intellectual property, confidential information, trade secrets, or other proprietary rights; filing an action in small claims court if the matter qualifies for that court's jurisdiction; pursuing collection of undisputed payment obligations; or seeking any remedy that applicable law does not permit to be delayed pending mediation.
If a Dispute is not resolved through mediation within sixty (60) days after a mediator is appointed, either party may pursue the Dispute in a court of competent jurisdiction.
JURY TRIAL WAIVER. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY KNOWINGLY, VOLUNTARILY, AND IRREVOCABLY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, OR THE SERVICES.
CLASS ACTION WAIVER. TO THE EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY AGREES THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
39. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.
Unless otherwise required by applicable law, any legal action arising out of or related to these Terms, the Website, or the Services shall be resolved in the state or federal courts located in Cook County, Illinois, and each party irrevocably submits to the personal jurisdiction and venue of those courts.
The prevailing party in any action or proceeding may recover reasonable attorneys' fees and costs, to the extent permitted by law.
40. Export Controls
You may not access or use the Services in violation of applicable export control, sanctions, or trade laws, including those administered by the United States.
41. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid, unlawful, or unenforceable provision shall be modified or interpreted to the extent necessary to make it enforceable while preserving its intent as closely as possible.
42. Survival
The following sections survive expiration, cancellation, or termination of these Terms or the User's access to the Services:
- Intellectual Property
- Ownership and Use of Outputs
- Confidentiality
- Disclaimers
- Limitation of Liability
- Indemnification
- Payments
- Cancellation
- Refunds
- Dispute Resolution; Mandatory Good-Faith Mediation
- Governing Law and Jurisdiction
- Severability
- User Submissions
- Privacy and Data Protection, to the extent applicable
- Any other provision that by its nature should survive
43. Assignments
The User may not assign, delegate, transfer, sublicense, or otherwise convey any rights or obligations under these Terms, whether voluntarily, by operation of law, or otherwise, without the prior written consent of Veyah Studio. Any attempted assignment in violation of this Section shall be null and void.
Veyah Studio may assign, transfer, delegate, or otherwise convey these Terms, in whole or in part, without the User's consent, including in connection with a merger, acquisition, corporate reorganization, financing transaction, sale of assets, change of control, or by operation of law.
44. No Third-Party Beneficiary
These Terms are entered into solely for the benefit of the User and Veyah Studio and are not intended to confer any rights, remedies, claims, or benefits upon any other person or entity. No third party shall have any right to enforce or rely upon any provision of these Terms as a third-party beneficiary.
45. Headings
Headings are for convenience only and do not affect interpretation.
46. Entire Agreement
These Terms, together with the Privacy Policy, Subscription Terms, product descriptions, checkout terms, and any policies or terms incorporated by reference, constitute the entire agreement between the User and Veyah Studio regarding the Website and Services. If there is a conflict between these Terms and a separately executed written agreement between Veyah Studio and the User, the written agreement controls.
47. Waiver
Any waiver of these Terms must be in writing and signed by Veyah Studio. Veyah Studio's failure to enforce any provision does not constitute a waiver of that provision or any other provision.
48. Contact
For questions, complaints, account issues, please contact Veyah Studio at:
Email: support@veyah.studio
49. Accessibility
We are committed to ensuring that our Site is accessible to people with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continually improve the user experience for everyone. If you experience any difficulty accessing any part of this Site or have suggestions for improvement, please contact us at support@veyah.studio.
50. Notices
Except as otherwise provided in these Terms, all legal notices must be in writing and delivered by nationally recognized overnight courier, certified U.S. Mail (return receipt requested), or email (where permitted by law). Notices will be deemed received: upon confirmed personal delivery; one (1) business day after delivery by overnight courier; three (3) business days after deposit in U.S. Mail; or upon confirmation of transmission for email notices where permitted by law.
Notices to Veyah must be sent to:
Veyah Studio
3835 N Ashland Ave, Apt 4N
Chicago, IL 60613
Notices to Customer will be sent to the email address associated with Customer's account.
51. Relationship to Privacy Policy
The Privacy Policy governs Veyah Studio's collection, use, disclosure, retention, and protection of personal information, while these Terms govern access to and use of the Services.